Inox
Inox is an AI-powered block management software platform built specifically for UK managing agents and block management companies. Operating in the residential leasehold sector — one of the most operationally complex and heavily regulated areas of UK property — managing agents are simultaneously responsible for service charge accounting, contractor coordination, leaseholder communication, invoice processing, compliance oversight, and financial reporting across portfolios that can span dozens or hundreds of residential blocks.
For most firms, this workload is managed across a patchwork of disconnected tools: a separate accounting package, a shared email inbox, spreadsheets for tracking issues and compliance deadlines, and phone calls to fill the gaps between them. The result is a workflow that is slow, error-prone, and increasingly difficult to scale as portfolios grow and regulatory demands intensify. Inox replaces this fragmentation entirely, bringing every function and every stakeholder onto one unified, intelligent platform.
For property managers, Inox delivers faster workflows and fewer administrative burdens. Leaseholder issue reports become tracked, assignable tickets from the moment of submission, with all communication logged automatically and the complete history of every issue accessible at a glance. One-click invoice approvals present managers with all the information they need — the invoice, the supplier, the block, and the current budget position — in a single screen, so nothing needs to be cross-referenced across systems. In-app messaging connects managers, leaseholders, and contractors in the context of specific issues, replacing fragmented email threads with structured, searchable, auditable communication.
Critically, everything in Inox is accessible on both mobile and desktop. Property managers in the field — on site visits, conducting inspections, attending contractor meetings — have exactly the same platform functionality available to them as those in the office. Approvals, ticket updates, financial summaries, and leaseholder communication all happen in real time, wherever the manager happens to be. The operational gap between being on-site and being in the system effectively disappears.
For accounting teams, Inox transforms the financial management of residential leasehold blocks through AI-powered automation embedded directly into the core accounting workflow. The platform’s AI invoice processing capability allows teams to upload hundreds of invoices at a time, with the system automatically reading, extracting, categorising, and preparing each invoice for approval — dramatically reducing manual data entry and freeing the accounting team for higher-value financial work. Invoice payments can be made directly from the platform using existing bank accounts, removing the need to switch between systems to execute transactions.
Automated bank reconciliation ensures that service charge accounts are updated in real time as payments are processed and received. The manual month-end reconciliation exercise — a time-consuming and error-prone fixture of traditional block management accounting — is replaced by a financial picture that is always current, always accurate, and always accessible to those who need it. Real-time visibility into balances, arrears, receipts, and payment histories means the accounting team, property managers, and senior leadership always have an accurate picture of the portfolio’s financial position without waiting for a report to be produced.
For leaseholders and Right to Manage directors, Inox provides a dedicated portal through which residents can report issues, track progress through to resolution, review service charge accounts and financial information, access building documents, and communicate directly with their management team. Available on both desktop and mobile, the portal addresses one of the most persistent sources of dissatisfaction in residential leasehold management: the sense among leaseholders that information about their building is opaque, hard to access, and slow to arrive. When leaseholders can self-serve, inbound communication volumes fall significantly — delivering a compounding efficiency benefit for the management team.
The outcomes Inox delivers are measurable and consistent: significant reductions in accountant time, fewer missed incidents, lower email volumes, faster financial close, and property management teams with the operational capacity to deliver a genuinely higher standard of service across every block they manage. For block management companies navigating rising leaseholder expectations, increasing regulatory scrutiny under the evolving leasehold reform landscape, and persistent pressure on margins, Inox provides the operational platform to work smarter, respond faster, and scale with confidence.
Inox is modern block management software purpose-built for the demands of today’s UK residential leasehold sector.